[Article] How can continuous and safe care be offered throughout the patient’s journey?
Patient safety is intrinsically linked to the right to timely, efficient, equitable and continuous care, which leads us to a critical reflection on the challenges in offering coordinated and patient-centered care — especially in circumstances in which the fragmentation of
[Article]2024 London Protocol: A new era for patient safety
Patient safety is a crucial pillar for the provision of quality healthcare services. To ensure the integrity and well-being of patients, healthcare institutions must adopt practices that reduce the adverse events occurrence. In this context, the London Protocol has stood
[Article] 2025 Patient Safety Trends
Patient safety is one of the main challenges in healthcare, requiring innovation, new technologies, and process improvements to reduce risks and improve clinical outcomes. In 2025, a series of trends are likely to influence this scenario, driven by regulatory advances,
[Article] 7 steps to develop a Patient Safety Plan for 2025
The Patient Safety Plan is a strategic document that brings together guidelines, actions, and goals designed to prevent and reduce risks, errors, and harm associated with healthcare. Based on regulatory standards and international best practices, the plan guides healthcare institutions
[Article] Data Interoperability and its challenges in the hospital environment
1 – What is data interoperability in healthcare? Data interoperability in healthcare refers to the ability of different systems and devices to exchange, understand, and use information in a coordinated and effective manner. It includes the data exchange among hospitals, clinics,
[Article] Incident and adverse event investigation: Approaches and benefits of clustered notification analysis
Incident and adverse event investigation is a crucial process for identifying and understanding failures in healthcare systems that affect patient safety. Incidents are unforeseen situations that occur during patient care, which may or may not result in harm, while adverse
[Article] How to apply the Prioritization Matrix in Incident Management
How to apply the Prioritization Matrix in Incident Management The prioritization matrix is an essential tool in the context of root cause analysis (RCA) and, specifically, in the Root Cause Analysis and Action (RCA2) method. RCA2 was created by the Institute for
[Article] Using the 5W3H tool to structure action plans for managing incidents and adverse events: a practical guide
What is the 5W3H tool? The 5W3H tool is a simple and effective technique, widely used to plan and organize actions in a clear and objective manner. With a structured approach, the tool helps to precisely define each stage of the
[Article]How to use the bow-tie diagram in risk analysis and management
The bow-tie diagram is a graphical method used to analyze and manage risks in various areas such as safety, occupational health, environment, engineering, and health. The name comes from the bow-tie format that the diagram takes when drawn. It is
How integration between systems benefits hospital processes
1 – What is data integration between systems in healthcare? In the same healthcare institution, using different systems to provide patient care is common. However, these tools are often not integrated with each other, strongly impacting the process and flow of
Lucas Garcia
Bruno Stefan