[Article] Professional education and its impact on the management of health incidents and adverse events
Professional education and its impact on the management of health incidents and adverse events Patient safety is a strategic axis for healthcare institutions committed to quality care. Incidents related to assistance, whether with or without damage, often reveals systemic failures, inefficient
[Article] Patient Safety Culture How to promote an environment free from punishment that encourages transparency
Patient safety is a fundamental pillar of quality in health care. In recent decades, international organizations such as the World Health Organization (WHO) and the Pan American Health Organization (PAHO) have emphasized the importance of developing and consolidating a safety
[Article] Safe use of medications: strategies to avoid errors and ensure greater safety for patients
The safe use of medicines is one of the main strategies to prevent adverse events in healthcare services. According to the World Health Organization (WHO), errors related to the medication chain management are among the main causes of preventable harm
[Article] How can continuous and safe care be offered throughout the patient’s journey?
Patient safety is intrinsically linked to the right to timely, efficient, equitable and continuous care, which leads us to a critical reflection on the challenges in offering coordinated and patient-centered care — especially in circumstances in which the fragmentation of
[Article]2024 London Protocol: A new era for patient safety
Patient safety is a crucial pillar for the provision of quality healthcare services. To ensure the integrity and well-being of patients, healthcare institutions must adopt practices that reduce the adverse events occurrence. In this context, the London Protocol has stood
[Article] 2025 Patient Safety Trends
Patient safety is one of the main challenges in healthcare, requiring innovation, new technologies, and process improvements to reduce risks and improve clinical outcomes. In 2025, a series of trends are likely to influence this scenario, driven by regulatory advances,
[Article] 7 steps to develop a Patient Safety Plan for 2025
The Patient Safety Plan is a strategic document that brings together guidelines, actions, and goals designed to prevent and reduce risks, errors, and harm associated with healthcare. Based on regulatory standards and international best practices, the plan guides healthcare institutions
[Article] Incident and adverse event investigation: Approaches and benefits of clustered notification analysis
Incident and adverse event investigation is a crucial process for identifying and understanding failures in healthcare systems that affect patient safety. Incidents are unforeseen situations that occur during patient care, which may or may not result in harm, while adverse
[Article] How to apply the Prioritization Matrix in Incident Management
How to apply the Prioritization Matrix in Incident Management The prioritization matrix is an essential tool in the context of root cause analysis (RCA) and, specifically, in the Root Cause Analysis and Action (RCA2) method. RCA2 was created by the Institute for
[Article] Using the 5W3H tool to structure action plans for managing incidents and adverse events: a practical guide
What is the 5W3H tool? The 5W3H tool is a simple and effective technique, widely used to plan and organize actions in a clear and objective manner. With a structured approach, the tool helps to precisely define each stage of the